1. Overview
CrestBid AI licences are sold directly by MobiPrise Systems Private Limited against a quote, purchase order, and invoice — there is no online checkout and no third-party payment processor. This policy explains how refunds, cancellations, and non-renewal are handled for an invoiced annual licence.
2. Evaluation licence
We issue a time-limited evaluation licence with the full Professional feature set, with no payment due. We encourage you to use the evaluation to confirm CrestBid AI meets your needs before requesting a paid licence.
3. 14-day satisfaction window
If you are not satisfied with a paid CrestBid AI licence, contact us within 14 days of your invoice date and we will cancel the invoice or issue a full credit, no questions asked. To request this, email sales@mobiprise.com with your order details.
4. Cancellations and non-renewal
There is no ongoing subscription to cancel: each licence is a fixed annual term paid by invoice, and nothing renews or charges automatically. If you decide not to continue past the current term, simply let us know or do nothing — no further invoice will be issued. Because CrestBid AI runs locally on your hardware, your data and projects remain on your machine and are unaffected either way.
5. Renewals
Before your term ends, we will contact you to arrange a renewal purchase order for the next year. Renewals are by agreement only — nothing is charged automatically, and nothing renews without a new invoice you have agreed to. Refund requests on a renewal invoice are considered case by case if raised within 14 days of that invoice. Perpetual licences are a one-time purchase and do not renew.
6. Enterprise agreements
Enterprise plans purchased under a custom order or contract are governed by the refund and cancellation terms in that agreement, which supersede this policy.
7. Contact
Questions about billing, refunds, or cancellations? Email sales@mobiprise.com or visit our contact page. CrestBid AI is a product of MobiPrise Systems Private Limited.